Surround your MFA with secure enrollment and recovery for every user, or use our Helpdesk Copilot to verify any customer or employee with certainty – in just one click.
BOOK A DEMO40% of helpdesk calls are from locked-out users.
How IDPass scanning process guides the user to success
End lockouts and reduce costs with repeatable ID checks at these high risk.
Get started today sending ID request right from our out-of-the-box console. Add team members. custmize branding and messaging, and view verified results. Explore integrations to ID anyone right from platforms like Zendesk.
Use our APIs to add routine flows within your product to prompt users to verify their identity as step up security before transactions or account changes, to verify age, or to prove account ownership before speaking to an agent.
Stop fraud and end lockouts immediately with the only passwordless MFA that verifies people, not devices - ending lockouts forever. Scan and ID once, and access your account forever with oneclick faceUnlock.
Send an ID request from our out-of-the-box Copilot or via an automated flow – to any phone number or in any support chat. Users tap an email or SMS link or scan a QR code to open an on-device user experience that can collect ID, verify email, and more – and share only the info you need.
Provide faster resolutions and increased satisfaction. Your teams receive verified identity details they can focus on helping, instead of interrogating customers for personal information.
Learn how our customers have accelerated
lockout resets by 5x and reduced account
takeovers to zero with a white-labeled ID
platform ready to go from day one
1,000 + document types
Voice, chat or email interactions
iOS + Android compatibility