IDENTIFY

ID PASS

Surround your MFA with secure enrollment and recovery for every user, or use our Helpdesk Copilot to verify any customer or employee with certainty – in just one click.

BOOK A DEMO

BLOG

TRENDING JOURNAL

1

40% of helpdesk calls are from locked-out users.

2

How IDPass scanning process guides the user to success

3

End lockouts and reduce costs with repeatable ID checks at these high risk.

A NEW APPROACH

ACCESS AND RECOVERY

ID this caller

AT THE HELPDESK

Get started today sending ID request right from our out-of-the-box console. Add team members. custmize branding and messaging, and view verified results. Explore integrations to ID anyone right from platforms like Zendesk.

Verify ID to continue

IN YOUR USER FLOWS

Use our APIs to add routine flows within your product to prompt users to verify their identity as step up security before transactions or account changes, to verify age, or to prove account ownership before speaking to an agent.

Continue with IDPass

AI SIGN IN

Stop fraud and end lockouts immediately with the only passwordless MFA that verifies people, not devices - ending lockouts forever. Scan and ID once, and access your account forever with oneclick faceUnlock.

ASK AND RECEIVE

A ready-made ID check

Prompt users to scan their ID or re-use from a past scan.

Send an ID request from our out-of-the-box Copilot or via an automated flow – to any phone number or in any support chat. Users tap an email or SMS link or scan a QR code to open an on-device user experience that can collect ID, verify email, and more – and share only the info you need.

Receive proof of identity to make (or automate) informed decisions.

Provide faster resolutions and increased satisfaction. Your teams receive verified identity details they can focus on helping, instead of interrogating customers for personal information.

Schedule A demo

DEMO

Learn how our customers have accelerated
lockout resets by 5x and reduced account
takeovers to zero with a white-labeled ID
platform ready to go from day one

ANYWHERE

YOUR CUSTOMERS

GLOBAL COVERAGE

1,000 + document types

OMNI-CHANNEL

Voice, chat or email interactions

MOBILE FRIENDLY

iOS + Android compatibility